Urgent Care

Healthcare shouldn’t require rearranging your entire day. With Accessible Telehealth, you can connect with experienced, board-certified physicians anytime – day or night – from wherever you are.

Whether it’s a sudden illness, a minor injury, or a prescription need, care is available by phone or secure video visit 24 hours a day, 365 days a year. You can also book an appointment in advance if that works better for your schedule.

A Smarter Approach to Telehealth

Accessible Telehealth goes beyond standard telemedicine. We combine advanced technology with personalized support to make sure members can easily access and confidently use their benefits. Our system is designed to encourage engagement, simplify care delivery, and improve overall health outcomes.

What Members Receive

  • Around-the-clock access to licensed physicians
  • No per-visit charges or surprise fees
  • Support for individuals and families
  • Prescriptions sent electronically to your preferred pharmacy
  • Reduced unnecessary emergency room and urgent care visits
  • Benefits that strengthen employee wellbeing and satisfaction

Getting Started is Easy!

Step 1: Request a visit online or through the mobile app
Step 2: Speak with a licensed doctor by phone or video
Step 3: Receive a diagnosis, treatment plan, and medication if appropriate

Care is available wherever you are – at home, in the office, at school, or traveling.


What We Treat

Our providers treat more than 100 routine, non-emergency medical concerns, including:

Respiratory & Seasonal Illnesses

  • Cold and flu symptoms
  • COVID-19 (antiviral treatment available for eligible adults)
  • Sinus congestion and infections
  • Bronchitis
  • Sore throat
  • Cough
  • Laryngitis
  • Asthma flare-ups
  • Allergic reactions and hay fever

Digestive Concerns

  • Acid reflux and heartburn
  • GERD
  • Stomach discomfort
  • Nausea and vomiting
  • Constipation or diarrhea
  • Gas and indigestion

Urinary & Women’s Health

  • Urinary tract infections (eligible adults)
  • Bladder infections
  • Vaginal irritation or yeast infections
  • Non-STD vaginitis
  • Birth control consultations
  • Mastitis

Skin, Hair & Eye Issues

  • Rashes and hives
  • Pink eye and eye irritation
  • Cold sores
  • Insect bites
  • Scabies
  • Warts
  • Boils
  • Hair loss treatment

Muscle, Joint & Injury Care

  • Back or neck discomfort
  • Knee, ankle, and foot pain
  • Sprains and strains
  • Sports-related injuries
  • Tendon issues such as tennis or golfer’s elbow
  • Plantar fasciitis
  • Gout
  • Osteoarthritis
  • Minor injuries

Neurological & General Wellness

  • Headaches and migraines
  • Fatigue
  • Sleep difficulties
  • Dizziness
  • Fever
  • Medication renewals
  • Lab result review

Additional Support

  • Erectile dysfunction
  • Thrush
  • Nasal issues
  • Respiratory concerns
  • And many other common health needs